Finding the right apartment should be simple and stress-free. Below are answers to some of the most common questions about our community, amenities, and leasing process. If you don't see what you're looking for, our leasing team is happy to help.
Still have questions?
Contact us today to learn more, schedule a tour, or start your application.
Community & Location
Terrastone Travesia is located at 3701 Quick Hill Rd., Austin, TX 78728, near Round Rock.
Apartment Features
One-, two-, and three-bedroom apartments with spacious floor plan layouts and in-home washer/dryer units.
Yes, ADA-accessible apartments are available for residents in Austin, TX.
Seasonal window and balcony decorations are allowed as long as no structural changes are made.
Residents pay for electricity, water, and trash; electricity is set up directly with providers in the Austin deregulated market.
Community Amenities
Yes, the pool is open until 10:00 PM and requires pulling up the gate handle to enter.
Yes, the community features a patio, fireside retreat, and pergola for gatherings.
Terrastone Travesia offers a fully-equipped fitness center for residents.
Yes, a Business Center is available for residents.
Yes, the community features BBQ grills and a Resident Lounge.
Parking & Vehicles
Free uncovered parking, assigned covered parking, and garages are available on-site.
Guest vehicles must register online before parking on the property.
Pet Policies
Yes, up to two pets are allowed per apartment, and ESA or service animals are registered via Pet Screening.
Certain dog breeds are restricted at this community. The following breeds are generally prohibited per our pet policy:
- Akita
- American Staffordshire Terrier/Bull Terrier (aka Pit Bull)
- Presa Canario
- Chow Chow
- Doberman Pinscher
- German Shepherd
- Great Dane
- All Husky & Malamute breeds
- Rottweiler
- Wolf/Restricted breed mix
Service animals are generally exempt regardless of breed. Management must approve all animals. Lease holders and applicable occupants are required to complete a Pet Screening Profile.
Upload ESA documentation through the community’s Pet Screening platform.
Yes, once approved, service animals and ESAs are exempt from standard pet requirements.
Yes, pet amenities include an on-site dog park, and residents can register ESA and service animals.
Leasing & Applications
A U.S. government-issued ID and electronic income verification are required; pay stubs can be submitted later.
Applications are typically reviewed within 72 business hours.
Lease & Renewal
Lease terms of 13, 14, or 15 months are available for select apartments. Lease terms are subject to change without notice.
Lease renewal offers are emailed 75 days in advance and can be managed through the resident portal.
Provide the person’s name, phone, email, and complete ID verification through the leasing office.
Yes residents can transfer apartments after 6 months into their current lease term. Restrictions may apply; contact the office for apartment transfer requests.
Maintenance & Services
Submit requests via phone, email, in-person, or the resident portal; urgent issues are addressed 24/7.
Residents must resolve lockouts themselves; maintenance does not respond to locked-out situations.
Run cold-water taps until any discolored water clears from the pipes.
Packages & Mail
Packages are delivered to the Luxer One package lockers; residents receive access codes via email or text.
Safety & Security
Guests must present a valid ID and verify their identity online before visiting.
Keys are only released to leaseholders with valid ID, and unreturned keys may affect move-out processing.
Utilities & Services
Yes, residents must select and activate electricity service before move-in to avoid delays.
